Refund Policy

At AdsTuit, we are committed to delivering the highest quality custom printed wooden nickels to our valued customers. Each order is carefully crafted to meet your unique specifications and expectations. However, due to the personalized nature of our products, we must adhere to a strict policy regarding returns and refunds.

 

Customization and Personalization:

All wooden nickels we produce are custom-made to your exact design and specifications. This includes your chosen artwork, text, and any other personalized elements.

 

Quality Assurance:

We take great care to ensure that every wooden nickel we produce meets our quality standards. We inspect each order for accuracy and work diligently to deliver products that meet or exceed your expectations.

 

No Returns or Refunds:

Given the unique and personalized nature of our custom printed wooden nickels, we regret that we cannot accept returns or offer refunds, except in the case of a manufacturing defect or an error on our part.

 

Manufacturing Defects or Errors:

If you receive wooden nickels with a manufacturing defect or if we have made an error in the customization of your order, please contact us within 7 days of receiving your order. We will investigate the issue and, if deemed valid, we will promptly replace the defective or incorrect items at no additional cost to you.

 

Cancellation Policy:

We understand that circumstances may change. If you need to cancel your order, please contact us as soon as possible. Orders may only be canceled within 3 days of placement and before any customization work has begun.

 

Customer Satisfaction:

Our priority is your satisfaction. We encourage you to carefully review the proof of your custom design before final approval to ensure accuracy.

 

We appreciate your understanding of our return policy, which is in place to maintain the quality and uniqueness of our custom printed wooden nickels. Our team is here to assist you throughout the design and ordering process to ensure your complete satisfaction. If you have any questions or concerns, please do not hesitate to contact our customer support team.

 

Thank you for choosing AdsTuit Custom Printing Company for your custom printed wooden nickel needs. We look forward to serving you and delivering exceptional, personalized tokens that make a lasting impression.